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How Networks X identified the right clinical laboratory professionals for a highly specific US diagnostics brief.
Finding the right expert is rarely as simple as finding the right job title.
A consulting client came to Networks X needing to speak with US hospital laboratory professionals about clinical chemistry and immunoassay systems. The goal was to understand how the platforms actually perform, how the workflows run, and the operational realities of working in medium to high-volume environments.
On paper the audience looked obvious. Laboratory Directors. Lab Managers. Clinical Laboratory Scientists. Medical Laboratory Technologists. Technicians. In practice, the title told us almost nothing. The client needed hands-on exposure to specific diagnostic platforms, in the right kind of lab, recently enough to matter.
Networks X turned around the first relevant profile in just 2 days. What followed was one of the more productive expert sourcing engagements the client ran across the project.
Networks X delivered 22 expert consultations, representing 44% of the client’s total calls across their own sourcing efforts and full vendor panel.
Specialist healthcare research gets harder with every criterion you add, and this brief had several. The client wanted to cover:
The challenge was not simply finding people who worked in clinical laboratories. It was identifying professionals whose current or recent experience directly matched the research question.
Networks X takes a research-first approach to sourcing. Rather than relying on keyword searches of an ageing database, we build bespoke expert searches around the client’s specific research questions. Two people with the same job title can have very different exposure to the same workflow. A Laboratory Director may lead equipment selection and capital decisions, a Lab Manager may have deeper insight into staffing, maintenance and operational performance, while a Clinical Laboratory Scientist may best understand how a system performs during a busy morning run. Every expert is human-vetted before submission, with screening focused on the experience behind the title rather than seniority itself. This enabled the client to build a respondent mix around the specific workflow, operational and equipment questions they needed answered.
Scale was equally important. The client specifically required professionals from medium- to high-volume laboratories, where demands around automation, uptime, maintenance and staffing become more complex. By sourcing across different laboratory settings and professional perspectives, Networks X gave the client a clearer view of both sides of the market: how systems perform in real-world use, and how laboratories evaluate and choose the platforms they invest in.
The project required Networks X to screen simultaneously across geography, professional role, laboratory setting, workflow experience and diagnostic equipment exposure.
Despite the narrow requirements, the first relevant profile was submitted within 48 hours of the project opening, reflecting our high-touch delivery model designed to move quickly without compromising quality.
Over the course of the project, Networks X supported 22 completed expert consultations, representing 44% of the client's total calls across their own sourcing efforts and full vendor panel.
Public information can explain a great deal about a market. It can show which companies compete, which technologies are available and how an industry is structured.
What it cannot always explain is what happens inside an operating environment.
These are questions where conversations with experienced industry professionals can provide valuable context. An expert network for consulting firms helps research teams reach those professionals without having to build an industry contact base from scratch.
As a research question becomes more specialised, expert selection becomes increasingly important. Broad healthcare experience is not always enough.
For this US clinical diagnostics project, Networks X combined bespoke expert sourcing with detailed screening to identify clinical laboratory professionals whose experience matched the client’s requirements. At every stage, the focus was on sourcing for value rather than volume.
The result was 22 completed consultations, representing 44% of all calls completed across the client’s full vendor panel. These professionals were able to speak directly to the operational realities of clinical chemistry and immunoassay testing from inside the laboratory.
When the research question is highly specialised, finding the right people is often where the real work begins.
Networks X connects consulting firms, investors and corporates with relevant industry experts across healthcare, diagnostics and other specialist markets worldwide. Engagements are supported by a robust compliance framework including MNPI training, confidentiality agreements, and anonymity during expert sourcing.